At Flywio.com, we are committed to providing a seamless and efficient shipping experience. This Shipping Policy outlines the expected timeframes for processing and delivering your orders. Please read it carefully to understand how we handle shipping.

1. Order Processing Time

Once you place an order, we begin processing it as soon as possible. Generally:

• Order Processing Time: We aim to process most orders within 1 business day. However, in some cases, it may take up to 3 business days depending on the volume of orders or if additional verification is required.

Once your order is processed, you will receive a shipping confirmation email with tracking information.

2. Shipping Timeframe

• Shipping Time: After processing, most orders are shipped within 1 to 3 business days. In most cases, your order will be delivered within 3 business days after dispatch. However, please note that delivery times may vary depending on your location. The maximum delivery time is up to 8 business days after dispatch.

Please note that shipping times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as carrier delays, weather conditions, or holidays.

3. Shipping Method

We currently offer one standard shipping method for all orders:

• Standard Shipping: Delivered within 3 to 8 business days after dispatch. Most orders will arrive within 3 business days, but please allow up to 8 business days for delivery.

You will be able to track your order once it has been shipped using the tracking information sent to your email.

4. Shipping Charges

• Free Shipping: We offer free standard shipping on orders over $150 USD .

• Shipping Costs for Orders Under $150:

  • For the USA: The shipping cost is $10 USD.
  • For international orders: The shipping cost is $15 USD.

Shipping charges will be automatically calculated at checkout based on the destination and the total order value.

5. International Shipping

At this time, Flywio.com ships internationally, with a shipping cost of $15 USD for countries outside of the USA. Delivery times may vary based on your location, but generally, delivery will be made within 3 to 8 business days.

6. Order Tracking

Once your order has been shipped, you will receive an email notification with tracking information. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

Please note that it may take up to 24 hours for tracking information to update after the order is shipped.

7. Delays and Shipping Issues

While we strive to ensure timely delivery, Flywio.com is not responsible for delays caused by the carrier, weather conditions, or other external factors. If your order is delayed or there are any issues with your shipment, please contact our customer support team at [Insert Contact Information].

If your order is lost or damaged during shipping, please reach out to us within 7 days of receiving your shipping confirmation to initiate an investigation and claim process.

8. Address Accuracy

Please ensure that the shipping address you provide is complete and accurate. Flywio.com is not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you notice an error in your shipping address, please contact us immediately at [Insert Contact Information] to update the details.

9. Returns and Exchanges

For information on how to return or exchange items, please refer to our Return & Exchange Policy.

10. Contact Us

If you have any questions regarding shipping or your order, please contact our customer service team:

Flywio.com
Email: support@flywio.com
Phone: +971 50 119 4339
Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates