Privacy Policy

At Flywio.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or engage with our services. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information to improve your shopping experience and provide the services you expect. The types of data we may collect include:

  • Personal Information: This includes details such as your name, email address, billing address, shipping address, phone number, payment information, and account details.
  • Non-Personal Information: This includes data such as browser type, device type, IP address, and browsing behavior on our site.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support and communicate with you about your orders or account.
  • Personalize your shopping experience by offering recommendations based on your preferences.
  • Improve our website’s functionality and user experience.
  • Send marketing communications (if you opt in).

3. Data Protection and Security

We take appropriate technical and organizational measures to ensure the security of your personal data. This includes encryption technologies and secure payment processing methods. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We work with trusted third-party service providers who assist us with payment processing, shipping, data analytics, and marketing. These partners are obligated to keep your information confidential and only use it for the purposes specified by us.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal restrictions.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [Insert Contact Information].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal data.

8. Children’s Privacy

Flywio.com does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: support@flywio.com
Phone:+971 50 119 4339
Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

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